Billing Spreadsheet

While your Order Page let's you track individual shipments that you have made as a user, the Billing Spreadsheet is where you can track your entire account's shipments, cost breakdowns and bills. We host it externally on a Google Sheets, so you can have access to the raw data if you need it.

Please note: You will need to be given access to it by your admin in order to use it.

Using the Billing Spreadsheet.

Depending on what model of fulfillment you have with us, your Billing Spreadsheet might have minor differences. But generally speaking, you will be able to see the following tabs.

• PENDING: Orders that have been received, and are being processed (updated once a day). If your admin has an approval system in place, where they need to approve each shipment, then this is where it will go. If you do not see an order you just placed on this tab yet, do not worry, it is probably being processed.
• SHIPPED: Order that have been shipped. Tracking numbers will also be available. If tracking numbers are missing, it means it's a local shipment to one of our warehouses, and is being delivered locally.
• INVOICED: Shipped orders that have been invoiced in one of your bills. Please note that if your shipment incurred duties or taxes, those charges may be billed separately as it can take 2-6 weeks for some destinations countries to provide settlement on those charges.
• PAID: Shipped and Invoiced orders that have already been paid for on one of your monthly bills.
• BILLS: An overview on all your monthly shipping bills for months where you incurred shipping charges.
• INVENTORY: A live overview of your organization's merch inventory.

Unable to access the billing Spreadsheet?

You need special permission to access the Billing Spreadsheet. If you do not have access to it, but think you should, please check with your organization's Dashboard admin. If you have the approval, and think this is a technical error, please write to fulfillment@boxaroo.co and we will look into it with 24-48 hours.